| Additional Addresses We require you to attempt only the home/work addresses that we provide you and simply report the outcome. There has been the wrong person "same name" served many times because a server located a new possible address, searched white pages or the phone book and it was in fact "not the correct person". This can result in a lawsuit being filed against us and/or our client and can cause a lot of trouble that could have been avoided. We must per approved any/all new addresses before they are attempted, in most cases we would prefer you just return as non est. Phone Updates Due the Huge Volume of jobs we assign every day, we now require all process servers to update all attempts, service details and bad addresses through our "website" 24/7. We have found that we can better assist you with further instructions if you update our website instead of calling your information in. We need all process servers to start updating our website "daily", effective immediately. Status Updates I need you update all jobs 24/7, most servers are not updating the website over the weekend and waiting until late Sunday night to report all attempts and service details from the weekend. These updates are received 24/7 and need to be reported 24/7 as they are made and on a daily basis. ------------------------------------------------------------------------------------------------------------ Jobs Received 60 Days or Longer We have added a new option to our status page, we want you to continue attempting all jobs and continue reporting the current status "as always" but on any job that was received "60" days or longer we would like for you to complete the "Have Had for 60 days or Longer" page as well. The "received date" can be found on the Field Sheet in the top left corner of all jobs. This will bring special attention to the older jobs and allow us to provide you with further instructions as to if you should continue your efforts or non serve the job. ----------------------------------------------------------------------------------------------------------------- Jobs on Hold If you have held the job for more than "10" days and have not heard back from us, please complete the "Still Holding" option and bring that job to our attention again. Thank you! Loretta Foster, President |